We're happy to help with any questions about your order or our jewelry. Email us anytime at info@sophiasjewelry.com and we'll get back to you as soon as possible.

Hours:
Monday to Friday: 9:00 am – 6:00 pm (EST)

We offer a 30-day money-back guarantee. If you are not fully satisfied with your purchase, email us within 30 days of delivery and we will take care of the return or exchange for you.

Our pieces are handcrafted from high-quality materials, which can naturally develop a soft patina over time — a normal part of how fine metals age. To keep your jewelry looking its best, avoid prolonged contact with water and store it somewhere dry when not in use. A soft polishing cloth will quickly restore its shine.

Every piece is handcrafted from start to finish: shaped, finished, and inspected by hand. Because of this, no two pieces are ever perfectly identical, and each one carries the care that went into making it.

We accept Visa, Mastercard, and American Express, along with Apple Pay, Google Pay, and Shop Pay. All payments are processed securely at checkout.

Yes, we offer free shipping across Canada on every order. Most orders arrive within 1–2 business days of shipping, and we will email you a tracking number as soon as your order is on its way.